Contact Us

We’re here to help

Question about an order, a product, or which case fits your phone? Write to us — a real person will reply.

How to reach us

Email us: support@unocases.in — order issues, returns, product questions, anything at all.

Reply within 24–48 hrs: Monday to Saturday, 10:00 AM – 6:00 PM IST. Sunday emails are answered on Monday.

Order support: Include your order number and we’ll find your order instantly — it saves a round of back and forth.

Bulk & reseller orders: Large or bulk case orders — write to the same email address and we’ll take it from there.

Quick answers

How long does delivery take? Orders are usually delivered in around 4–7 working days after dispatch. Exact time depends on your location. You’ll get tracking details as soon as your order ships.

Do you offer free shipping? Yes — shipping is free on all orders across India.

Can I return a case? Returns are accepted only for damaged, defective, or wrong items, with photo and unboxing-video proof, raised within 24–48 hours of delivery.

Which case fits my phone? Use the Shop by Device section on our shop page — every case is grouped by brand and model, so you land on the right fit quickly. Still unsure? Email us your phone model and we’ll help.

Which payment methods do you accept? All payments are handled securely through our payment gateway — UPI, cards and net banking. Cash on Delivery (COD) is also available.

Still stuck?

Drop us a line and we’ll take it from there — support@unocases.in